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You may have carved out a small niche market in one
or two geographic locations. But now that your business
is online, you can target similar consumer groups
practically anywhere on the continent or, for that
matter, anywhere in the world.
How do you expand your business and extend your reach
to other niche markets by simply being on the Web? It's
simple – just follow these steps:
Create a buzz through your existing
customers Market actively to your existing
customers and encourage them to refer family and friends
to your Web site. Consider offering referral bonuses.
You may even want to throw in additional incentives for
out-of-town referrals.
Marc Butler, co-owner of Lobsterdirect.com, a Halifax-based
company that ships live lobsters to the U.S. and Canada,
recommends marketing campaigns at least six times a
year, preferably around holidays and special occasions.
"Send email to your customers for Christmas, New Year's,
Valentine's, Thanksgiving, and all those other special
occasions," he says. "That way, you might get them to
buy not only for themselves but also for other people."
Market to special-interest groups online and
off If your product is rare gourmet treats,
advertise in epicurean Web sites or magazines. If your
target customers are breeders of show cats, sponsor a
competition or, at the very least, attend a show.
Contribute articles. Join online discussion groups. Go
to conventions – they're a cost-effective alternative to
travelling to each of your geographic markets.
Attract media attention Businesses that
cater to niche markets usually have unique and
interesting products or services. Stir up publicity by
playing up the uniqueness of your product or service and
sending press releases to local, national, and
international media outlets.
If you're lucky, the media might even come to you, as
it did with Lobsterdirect.com. Since it set up shop on
the Web in 1994, the company has been featured numerous
times by global media outlets, including the Food
Network, CNN, and Time magazine.
"Our first mass media exposure was on the Food
Network and we were told before the show aired to be
ready to handle a barrage of orders and inquiries," says
Butler. "In less than an hour after the show aired, we
had 1,500 people register on our Web site, and the phone
rang off the hook for three hours."
Register with major search engines Butler
and his partner never solicited media attention, but
thanks to the fact that Lobsterdirect.com is registered with all
major search engines, the media outlets found the
company. "It just so happened that they were looking to
do stories on lobsters or unusual gift ideas, and when
they searched on the Web, our name came up," says
Butler. "So you've got to register with search engines
if you want to narrow the field considerably."
By taking advantage of the Internet's ability to
connect with practically every market in the world, you
can consolidate your niche markets and effectively
expand your business – without having to strain your
travel budget.
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